Terms of Service
Cumberland Presbyterian Resource Distribution (AKA Cumberland Presbyterian Resources; Cumberland Bookstore) is operated as a ministry of the Cumberland Presbyterian Church through the Ministry Council and supervised by the Discipleship Ministry Team.
In general, items may be returned in “new” resellable condition within 30 days of the initial order. Special order items my not be returned under any circumstances. Items listed in the “Bargain Books” category may not be returned. Account credits are issued for physical materials only, postage and handling are not refundable. Customers are responsible for return postage unless prior arrangements have been made with Cumberland Presbyterian Resources. Standing order customers may return curriculum only until the second Sunday of the month in which the curriculum starts. Although return authorizations are not necessary please contact us prior to sending anything back.
Information that is gathered from visitors: In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server. How the Information is used: The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates. Visitor Options: If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website. Cookies: Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
Shipping Methods & Delivery Dates
Orders are usually shipped within a business day of being processed. Please keep in mind, however, that Cumberland Presbyterian Resources is the responsibility of just one staff person who also has other responsibilities as part of their job description. On occasion, other responsibilities can delay order processing. Most of our customers can expect delivery within a week of placing their order. Cumberland Presbyterian Resources ships primarily by the United States Postal Service. Small packets are sent by First Class mail or Priority Mail. Larger orders are sent by Media Mail, Parcel Post, or UPS Ground depending on which method is most economical. All packages are assigned a tracking number for their respective carrier. Customers are always free to upgrade their shipping options provided they also agree to pay the increased fees involved. For standard shipping the charge is a minimum of US $4.95 or 10% of the order total to a maximum charge of US $35.00. Items that are drop-shipped are charged at cost. International rates are determined at the time of order.